FAQ

Benefits
How can I accelerate my cash flow with Bancoli?
Accelerate your cash flow by inviting your business partners to join Bancoli's network. Bancoli rewards your buyers for allocating funds to your invoices early. You may also offer an early allocation discount whenever you like.
How do I generate yield when using Bancoli?
Whenever you allocate funds to your sellers, you earn yield. The sooner you allocate funds to cover the invoice, the greater the yield you get just for using Bancoli's platform.
Is it mandatory to give discounts to my clients when using Bancoli?
Bancoli's dynamic discounts are a simple way to encourage your clients to allocate funds to your invoices earlier, so whenever you need to speed up a payment you can use them, but they are not mandatory.
What kind of rewards do you get when using Bancoli?
You can get rewards when you allocate funds early to USD-denominated, non-discounted invoices. The reward amount that you receive depends on the invoice amount. These are shown on the dashboard as reward points that you may later use to pay any fees within Bancoli.
Can I get both rewards and discounts on the same invoice?
You can either get a reward or a discount. Early-allocation discounts offered by sellers generally amount to larger yields; however, even if the seller doesn't offer an early discount, the invoice will be eligible for Bancoli rewards.
Sign Up
How do I sign up?
To sign up for Bancoli, enter your name and confirm your email address, provide details about your business, and choose a handle. Once you've completed these steps, you will be able to create invoices free of charge.
What am I going to be asked for during the signup process?
Starting to use Bancoli is very easy, and takes less than a minute. For the signup process you will only be asked for:
Step 1: Your name, email address and password. You will be asked to verify your email address to continue your signup process.
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Step 2: Your country, and business name.
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Step 3: A business handle/nickname to use within the Bancoli network.
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Step 4: You will finally have to verify your request with a code that will be sent to your email address.
Why do I need to start the verification process?
This process helps us identify your business and helps to ensure trust between buyers and sellers, so, it is mandatory that you complete this process to transact and manage funds in Bancoli. You may still use Bancoli for invoicing only without completing the verification process.
What is the verification process?
The verification process enables us to validate your identity and the nature of your business. This helps ensure compliance with anti–money laundering laws while doing business internationally and provides additional trust for buyers and sellers.
What am I going to be asked for during the verification process?
Before you start, we strongly recommend that you review which documents will be required so that you have them at hand in order to speed up your verification process.
Step 1: You will first need to complete your signup process.
Step 2: Once inside Bancoli's platform you will be invited to start your verification process. To start it at a different time, have to click on the "Open Bank Account" button.
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Step 3: You will be presented with a PATRIOT Act disclosure you will need to agree to.
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Step 4: Depending on your business type and location we will have various documents and information that we will need about you and your business.
Step 5: Once you complete your verification process, you can proceed to secure your account.
What documents should I have ready in order to make my verification process faster?
- An example flyer, website or other business material to help us understand your business.
- A proof of the business' physical address dated within the last 3 months.
- Articles of Incorporation or Organization. This document should have your entity name, address, legal representative, and owners.
- Bylaws, LLC Agreement, Partnership Agreement, or similar document.
- Certificate of Incorporation, Formation, or Organization, or similar official document.
- A proof of Business Tax ID. Tax, VAT, or other government filed returns that show your source of income and Tax ID number.
- Certificate of Good Standing or International Equivalent. This may be an attorney's Opinion Letter or Extract that certifies that the business is duly registered, constituted, and has fulfilled all its government obligations.
- For companies with multiple owners a shareholder certificate or equivalent.
Bancoli
Is Bancoli a dynamic discounting platform?
Bancoli is a invoicing, payments and banking platform in one, that offers early payment discounts and rewards for prompt payment, but also provides features such as: e-invoicing, USD bank accounts, cash flow management, and more.
Is Bancoli a reverse factoring platform?
Bancoli encourages buyers through yield opportunities and rewards in exchange for making funds available even earlier to their suppliers. Bancoli does not provide any type of third-party financing.
Can I use Bancoli if I'm a solopreneur or freelancer?
Yes, Bancoli is a great option for solopreneurs and freelancers because it allows you to create, send and receive invoices in any currency worldwide, manage funds within the app, and verify who you're working with.
What happens if a buyer doesn't want to pay me through Bancoli, can I still use it?
Yes, your buyer does not need to be in your Bancoli network to make a payment to you. You can send the invoice and they would be depositing the payment to your Bancoli account. However, to enjoy all the benefits that Bancoli has to offer, including rewards, and yield opportunities, we recommend you encourage your clients to join in.
What countries does Bancoli support?
Bancoli supports account holders worldwide except the following countries: Afghanistan, Belarus, Burma, Central African Republic (the), Cuba, Democratic Republic of Congo, Ethiopia, Iran, Iraq, Lebanon, Libya, Nicaragua, North Korea, Republic of Mali, Russia, Somalia, South Sudan, Sudan (includes Darfur), Syria, Venezuela, Yemen, and Zimbabwe.
How safe is Bancoli?
Funds in Bancoli are safer than within any normal bank account that's commercially available in the U.S. or Europe. Since most banks engage in lending activities, they generally have less than 5% of the assets available for redemption at any given time, while Bancoli has 1:1 100% backing for every dollar that is held in Bancoli's USD Custody solution. In addition, Bancoli works with some of the safest global financial institutions and intermediaries to provide an ecosystem of both reliable and fast transactions in 12 currencies.
What is Bancoli USD Custody?
Bancoli USD Custody is a premium solution to lock and store USD in a 1:1 backed account where funds are never lent out. These dollars are stored within the U.S. regulatory perimeter and guaranteed by the U.S. Treasury.
Who can use Bancoli?
Bancoli provides a solution for businesses worldwide that are looking to grow their business with improved cash flow and liquidity and stronger business relationships.
Features
Can I accept credit card payments?
Yes, you can accept credit card payments by adding your existing credit card processor when creating an invoice.
How many e-invoices can I create per month?
With Bancoli you can create unlimited e-invoices per day/month, though the best part of using Bancoli is not only creating invoices but also managing funds and accelerating your cash flow through guaranteed invoices.
What is a guaranteed invoice?
A guaranteed invoice is an invoice that your buyer has already agreed to pay by the due date and has allocated funds to cover the invoice in Bancoli. You may access the funds early if needed.
Does Bancoli integrate via API with other platforms: CRMs, ERPs, etc.?
We are currently working on having this feature available for our clients. Please submit a ticket with more details regarding the integration.
Who can I request payments from?
You can request payments from your buyers whenever selling a product or service. To create an invoice, you just need to complete a one-minute signup process to create and schedule your invoice, and within minutes you can send it to your buyer.
Who pays the withdrawal fees?
Fees for currency conversion and transactions are paid by the user who makes the withdrawal, these fees can also be paid using Bancoli rewards.
What payment methods does Bancoli support?
Incoming:
- Bank settlement (global wire transfers) with your Bancoli bank account in 5 currencies: USD, EUR, GBP, HKD, and SGD.
- Bank settlement (local payments) with your Bancoli bank account in SGD.
Outgoing:
- Bank settlement (local payments or global wire transfers) sent from your Bancoli accounts in 12 currencies: USD, MXN, GBP, EUR, SGD, HKD, CNY, INR, PHP, JPY, ILS, and BRL.
- If a conversion is needed, funds are converted with Bancoli at 2-10x better conversion cost than with a legacy bank account.
- Bank settlement (local payments) from your Bancoli bank balance in 2 currencies: SGD, and INR.
How many invoices can I create per month?
Bancoli provides unlimited invoicing per month at no charge.
Pricing
Does Bancoli charge an additional fee per e-invoice?
Invoice creation within Bancoli is free of charge, you may upgrade your account to a monthly membership for additional features like managing funds, cash flow and banking benefits, additional users, and more. Please see our pricing page for more information.
Is there a limit to the number of users I can have on my Bancoli account?
Businesses using the Starter/Grow plan are limited to one user. If you are using the Scale plan, up to five team members are available, upgrading to the Enterprise plan allows unlimited users. Please see our pricing page for more information.
Do I have to pay an annual or monthly fee?
Bancoli plans are charged monthly.
Can I get additional users?
Yes, you may include additional team members by upgrading to the Scale plan. Please see our pricing page for more information.
Currencies
What countries does Bancoli support?
Bancoli supports account holders worldwide except the following countries:
  • Afghanistan
  • Belarus
  • Burma
  • Central African Republic (the)
  • Cuba
  • Democratic Republic of Congo
  • Ethiopia
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • Nicaragua
  • North Korea
  • Republic of Mali
  • Russia
  • Somalia
  • South Sudan
  • Sudan (includes Darfur)
  • Syria
  • Venezuela
  • Yemen
  • Zimbabwe
What currencies can I send to and from?
Every Bancoli user has access to:
- Incoming global SWIFT wires in USD, EUR, GBP, HKD, SGD.
- Outgoing global SWIFT wires in the following currencies:
USD, EUR, GBP, SGD, HKD, MXN, BRL, INR, PHP, JPY, CNY, ILS as long as the SWIFT wire is funded with USD, EUR, GBP, HKD, or SGD currencies.
- Local (domestic) outgoing payments in MXN, SGD and INR.
- Local (domestic) incoming payments in SGD.
Which countries are supported for USD wire transfers?
Bancoli supports sending and receiving wire transfers (SWIFT) in all countries, except for the following:
  • Afghanistan
  • Central African Republic
  • Belarus
  • Burma (Myanmar)
  • Cuba
  • Democratic Republic of Congo
  • Ethiopia
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • Republic of Mali
  • Nicaragua
  • North Korea
  • Russia
  • Somalia
  • Sudan (includes Darfur)
  • South Sudan
  • Syria
  • Venezuela
  • Yemen
  • Zimbabwe
Countries that will soon support outgoing payments:
  • Argentina
  • Indonesia
  • Peru
  • United Arab Emirates
Deposit, hold or transact natively within Bancoli in 5 currencies
Depending on your business type and location, your account may be configured for a subset of these currencies:
  • USD
  • GBP
  • EUR
  • SGD
  • HKD
What currencies are supported to receive money?
Every Bancoli user can receive funds from other Bancoli users or from external clients (through the Bancoli issued bank account details) in these currencies:
  • USD: globally with SWIFT
  • GBP: globally with SWIFT
  • EUR: globally with SWIFT
  • HKD: globally with SWIFT
  • SGD: globally with SWIFT and with local transfers from Singaporean bank accounts
What card processors can be used to accept credit card payments?
The following links include updated information about the card processors that can be used to accept credit card payments: