FAQ

Benefits
How can I accelerate my cash flow with Bancoli?
Accelerate your cash flow by inviting your business partners to join Bancoli's network. Bancoli rewards your buyers for allocating funds to your invoices early. You may also offer an early allocation discount whenever you like.
How do I generate yield when using Bancoli?
Whenever you allocate funds to your sellers, you earn yield. The sooner you allocate funds to cover the invoice, the greater the yield you get just for using Bancoli's platform.
Is it mandatory to give discounts to my clients when using Bancoli?
Bancoli's dynamic discounts are a simple way to encourage your clients to allocate funds to your invoices earlier, so whenever you need to speed up a payment you can use them, but they are not mandatory.
What kind of rewards do you get when using Bancoli?
You can get rewards when you allocate funds early to USD-denominated, non-discounted invoices. The reward amount that you receive depends on the invoice amount. These are shown on the dashboard as reward points that you may later use to pay any fees within Bancoli.
Can I get both rewards and discounts on the same invoice?
You can either get a reward or a discount. Early-allocation discounts offered by sellers generally amount to larger yields; however, even if the seller doesn't offer an early discount, the invoice will be eligible for Bancoli rewards.
Sign Up
How do I sign up?
To sign up for Bancoli, enter your name and confirm your email address, provide details about your business, and choose a handle. Once you've completed these steps, you will be able to create invoices free of charge.
What am I going to be asked for during the signup process?
Starting to use Bancoli is very easy, and takes less than a minute. For the signup process you will only be asked for:
Step 1: Your name, email address and password. You will be asked to verify your email address to continue your signup process.
bancoli app
Step 2: Once you verify your email, login to your Bancoli account and you will be prompted to start your business verification process.
Why do I need to start the verification process?
This process helps us identify your business and helps to ensure trust between buyers and sellers, so, it is mandatory that you complete this process to transact and manage funds in Bancoli. You may still use Bancoli for invoicing only without completing the verification process.
What is the verification process?
The verification process enables us to validate your identity and the nature of your business. This helps ensure compliance with anti–money laundering laws while doing business internationally and provides additional trust for buyers and sellers.
What am I going to be asked for during the verification process?
Before you start, we strongly recommend that you review which documents will be required so that you have them at hand in order to speed up your verification process. See Guide to Verification Process.
Once you complete your verification process, you can proceed to secure your account.
What documents should I have ready in order to make my verification process faster?
- Legal Formation and Identification Documents
- Operational and Governance Documents
- Proof of Physical Business Address
For detailed information tailored to your specific country, please refer to the links in the Guide for Required Documents for Bancoli Business Verification for further guidance and requirements based on your business location.
Bancoli
Is Bancoli a dynamic discounting platform?
Bancoli is a invoicing, payments, and banking platform in one, that offers early payment discounts and rewards for prompt payment, but also provides features such as e-invoicing, USD bank accounts, cash flow management, and more.
Is Bancoli a reverse factoring platform?
Bancoli encourages buyers through yield opportunities and rewards in exchange for making funds available even earlier to their suppliers. Bancoli does not provide any type of third-party financing.
Can I use Bancoli if I'm a solopreneur or freelancer?
Yes, Bancoli is a great option for solopreneurs and freelancers because it allows you to create, send, and receive invoices in any currency worldwide, manage funds within the app, and verify who you're working with.
What happens if a buyer doesn't want to pay me through Bancoli? Can I still use it?
Yes, your buyer does not need to be in your Bancoli network to make a payment to you. You can send the invoice, and they would be depositing the payment to your Bancoli account. However, to enjoy all the benefits that Bancoli has to offer, including rewards, and yield opportunities, we recommend you encourage your clients to join Bancoli.
What countries does Bancoli support?
Bancoli supports account holders worldwide except the following countries: Afghanistan, Belarus, Burma, Central African Republic (the), Cuba, Democratic Republic of Congo, Ethiopia, Iran, Iraq, Lebanon, Libya, Nicaragua, North Korea, Republic of Mali, Russia, Somalia, South Sudan, Sudan (includes Darfur), Syria, Venezuela, Yemen, and Zimbabwe.
How safe is Bancoli?
Funds in Bancoli are safer than within any normal bank account that's commercially available in the U.S. or Europe. Since most banks engage in lending activities, they generally have less than 5% of the assets available for redemption at any given time, while Bancoli has unmatched funds security in Bancoli's USD Custody solution. In addition, Bancoli works with some of the safest global financial institutions and intermediaries to provide an ecosystem of both reliable and fast transactions in more than 50 currencies.
What is Bancoli USD Custody?
Bancoli USD Custody is a premium solution to lock and store USD protected up to US $125 million. These dollars are stored within the U.S. regulatory perimeter and guaranteed by the U.S. Treasury.
Who can use Bancoli?
Bancoli provides a solution for businesses in more than 200 countries around the world that want to grow their business through improved cash flow and liquidity and stronger business relationships.
Features
Can I accept credit card payments?
Yes, you can accept credit card payments by adding your existing credit card processor when creating an invoice.
How many e-invoices can I create per month?
With Bancoli you can create unlimited e-invoices per day/month, though the best part of using Bancoli is not only creating invoices but also managing funds and accelerating your cash flow through guaranteed invoices.
What is a guaranteed invoice?
A guaranteed invoice is an invoice that your buyer has already agreed to pay by the due date and has allocated funds to cover the invoice in Bancoli. You may access the funds early if needed.
Does Bancoli integrate via API with other platforms: CRMs, ERPs, etc.?
We are currently working on having this feature available for our clients. Please submit a ticket with more details regarding the integration.
Who can I request payments from?
You can request payments from your buyers whenever selling a product or service. To create an invoice, you just need to complete a one-minute signup process to create and schedule your invoice, and within minutes you can send it to your buyer.
Who pays the withdrawal fees?
Fees for currency conversion and transactions are paid by the Bancoli client who makes the withdrawal. These fees can also be paid using Bancoli Rewards Points.
What payment methods does Bancoli support?
Incoming:
- Bank settlement (local payments and global wire transfers) with your Bancoli bank account in 10 currencies: USD, EUR, GBP, MXN, CAD, AUD, HKD, SGD, PLN, and CNY.
Outgoing:
- Bank settlement (local payments or global wire transfers) sent from your Bancoli accounts in 52 currencies: USD, EUR, GBP, AUD, CAD, CHF, HKD, JPY, SGD, AED, BRL, CNY, CZK, DKK, HUF, IDR, ILS, INR, KRW, MXN, MYR, NOK, PLN, THB, TRY, ZAR, BGN, BHD, BWP, CLP, COP, CRC, DOP, EGP, GHS, HNL, KES, MAD, MGA, MUR, NGN, PEN, PHP, PKR, RON, RSD, SAR, TTD, TWD, TZS, UGX, and UYU.
- If a conversion is needed, funds are converted with Bancoli at 2-10x better conversion cost than with a legacy bank account.
How many invoices can I create per month?
Bancoli provides unlimited invoicing per month at no charge.
Pricing
Does Bancoli charge an additional fee per e-invoice?
Invoice creation within Bancoli is free of charge. You may upgrade your account for additional features like managing funds, cash flow and banking benefits, additional team members, and more. Please see our pricing page for more information.
Is there a limit to the number of team members I can have on my Bancoli account?
Businesses using the Vault plan are limited to one team member. If you use the Vault Plus plan, up to five team members are available. Using the Vault Premium plan, up to 10 team members are available. Upgrading to the Vault Enterprise plan allows unlimited team members. Please see our pricing page for more information.
Do I have to pay an annual or monthly fee?
Bancoli plans are charged monthly.
Can I get additional team members?
Yes, you may include additional team members by upgrading your Bancoli membership plan. Please see our pricing page for more information.
Currencies
What countries does Bancoli support?
Bancoli supports account holders worldwide except the following countries:
  • Afghanistan
  • Belarus
  • Burma
  • Central African Republic (the)
  • Cuba
  • Democratic Republic of Congo
  • Ethiopia
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • Nicaragua
  • North Korea
  • Republic of Mali
  • Russia
  • Somalia
  • South Sudan
  • Sudan (includes Darfur)
  • Syria
  • Venezuela
  • Yemen
  • Zimbabwe
What currencies can I send to and from?
Every Bancoli client has access to:
- Local (domestic) incoming payments in USD, EUR, GBP, MXN, CAD, AUD, HKD, SGD, and PLN.
- Local (domestic) outgoing payments in USD, EUR, GBP, MXN, BRL, DKK, NOK, PLN, SEK, SGD, CAD, AUD, NZD, BDT, BGN, COP, CNY, HKD, INR, IDR, JPY, KRW, MYR, PHP, PKR, THB, TRY, and ZAR.
- Incoming global SWIFT wires in USD, EUR, GBP, MXN, CAD, AUD, HKD, SGD, PLN, and CNH.
- Outgoing global SWIFT wires in the following currencies: USD, EUR, GBP, AUD, CAD, CHF, HKD, JPY, SGD, AED, BRL, CNY, CZK, DKK, HUF, IDR, ILS, INR, KRW, MXN, MYR, NOK, PLN, THB, TRY, ZAR, BGN, BHD, BWP, CLP, COP, CRC, DOP, EGP, GHS, HNL, KES, MAD, MGA, MUR, NGN, PEN, PHP, PKR, RON, RSD, SAR, TTD, TWD, TZS, UGX, and UYU.
Which countries are supported for USD wire transfers?
Bancoli supports sending and receiving wire transfers (SWIFT) in all countries, except for the following:
  • Afghanistan
  • Central African Republic
  • Belarus
  • Burma (Myanmar)
  • Cuba
  • Democratic Republic of Congo
  • Ethiopia
  • Iran
  • Iraq
  • Lebanon
  • Libya
  • Republic of Mali
  • Nicaragua
  • North Korea
  • Russia
  • Somalia
  • Sudan (includes Darfur)
  • South Sudan
  • Syria
  • Venezuela
  • Yemen
  • Zimbabwe
Deposit, hold or transact natively within Bancoli in 10 currencies
Depending on your business type and location, your account may be configured for a subset of these currencies:
  • USD
  • GBP
  • EUR
  • SGD
  • HKD
  • MXN
  • CAD
  • AUD
  • PLN
  • CNY
What currencies are supported to receive money?
Every Bancoli client can receive funds from other Bancoli clients or from external clients (through the Bancoli issued bank account details) in these currencies: USD, EUR, GBP, MXN, CAD, AUD, HKD, SGD, PLN, and CNY.
What card processors can be used to accept credit card payments?
The following links include updated information about the card processors that can be used to accept credit card payments: